Services
The Premium Projects System™
- Setup
- £1,995
- Managed service
- £199/mo
- Target launch
- 21 days
- Core pages
- Up to 6
01Why it matters
A great website alone isn’t enough.
A website on its own
The Premium Projects System
Website alone: Enquiries arrive as “How much for a bathroom?”
With the system: Enquiries arrive with project type, budget, postcode area and timing
Website alone: Customers wait until you're off-site to hear anything
With the system: Every enquiry gets an instant, professional acknowledgement
Website alone: Follow-ups depend on remembering — at 9pm
With the system: Follow-ups are scheduled, and stop when the customer replies
Website alone: Leads scattered across texts, email and Facebook
With the system: Every opportunity in one simple pipeline
Website alone: No real idea what's coming in, or from where
With the system: Basic enquiry reporting each month
02The website
Six pages that do the heavy lifting.
Up to six core pages or equivalent sections, designed around your services and your best projects. A typical structure looks like this — we tailor it to your business.
Page 01Home
Your strongest work up front, a clear offer and an obvious way to enquire.
Page 02Services
Each service explained, with the kind of projects you take on.
Page 03Projects
Portfolio with before-and-after galleries — three projects formatted at launch.
Page 04About
Your story, how you work, and any accreditations you genuinely hold.
Page 05Reviews
A trust section built around your real, verified customer reviews.
Page 06Get a quote
The smart enquiry form, with qualification built in.
Built into every page
- Mobile-responsive
- Fast-loading
- Accessible
- SEO foundations
- Analytics
- SSL secured
03Smart enquiry qualification
Know who’s serious before you call.
Short, friendly questions — chosen for your trade — capture what you need to prioritise. You set the rules: minimum project value, ideal budget and the areas you cover.
Try the full quote flows in our demosWhat your customer sees
Get a quote
Example business rules for a bathroom renovation company: minimum project £8,000, ideal £15,000+, covering GU, KT, RH, SL postcodes. Every business sets its own.
What happens behind the scenes
Your side of the enquiry
Choose a project, budget and timeframe, then send the sample enquiry to see how it’s qualified, logged and followed up — automatically.
Educational simulation. No emails or messages are sent, no records are created and no personal information is collected.
04Lead pipeline
Every potential job, in one place.
- See what’s new, who you’ve spoken to, and which quotes are waiting.
- Move a card and the right follow-ups start — or stop.
- Deliberately simple — a few clear stages, not a complicated sales system.
Enquiry pipeline
Sample dataWet room
Priority£15k–£25k · GU7
Shower room
Qualified£8k–£15k · KT22
Full renovation
NurtureBudget not set · RH4
Family bathroom
£15k–£25k · GU1
Ensuite
£8k–£15k · SL5
Principal bathroom
£25k–£40k · KT13
Thu, 10:00
Cloakroom & ensuite
£8k–£15k · GU2
Mon, 14:30
Wet room
£15k–£25k · RH1
Follow-up due today
Full renovation
£25k–£40k · GU8
Follow-up in 4 days
Shower room
£8k–£15k · KT10
Review request queued
05Automated follow-up
Polite, timely follow-ups.
Every message is written in your voice and approved by you before launch. Sequences stop automatically when a customer replies or you move the job on. Marketing messages are only ever sent with consent.
Instantly
CustomerEnquiry acknowledged
The customer receives a warm, professional reply explaining what happens next and when.
Instantly
YouYou're notified
A clear summary of the project, budget, location and timing — priority enquiries flagged.
Within minutes
CustomerVisit booking link sent
Well-qualified enquiries can pick a site visit slot from times you've made available.
After 2 days
CustomerGentle reminder
If the visit hasn't been booked, a short, friendly nudge. Stops as soon as they book.
3 days after quoting
CustomerQuote check-in
A polite message asking if they have any questions about the quotation.
7 days after quoting
CustomerSecond check-in
One final, low-pressure follow-up — then it's handed back to you.
After completion
CustomerReview request
Once you mark the job as complete, the customer is invited to leave a review.
06Managed service · £199/month
We look after it, so you don’t have to.
One reliable point of contact for your website and the systems behind it — no chasing freelancers, no hosting logins to remember.
Website hosting
SSL certificate
Routine website maintenance
Automation monitoring
Fixes for defects against the agreed scope
Up to 30 minutes of small content edits per month
Basic enquiry reporting
Ongoing technical support
07Detailed pricing
Everything included in your setup.
Your website
Designed to look as good as the work you deliver.
- Premium, professionally designed website
- Up to six core pages or equivalent sections
- Mobile-responsive design
- Services and portfolio pages
- Before-and-after project galleries
- Testimonials and trust sections
- Initial portfolio formatting — up to three projects
Enquiries & automation
Better information up front, and less chasing afterwards.
- Smart project enquiry forms
- Budget, location and timeframe qualification
- Automatic enquiry acknowledgements
- Owner notifications
- Simple enquiry CRM pipeline
- Quote follow-up workflows
- Customer review request workflow
Visibility
The foundations that help the right people find you.
- Analytics setup
- Basic on-page and technical SEO
- Google Business Profile tune-up
Launch
Nothing goes live until it has been checked.
- Launch testing and training
The Premium Projects System™
Proposed launch pricingOne-off setup
£1,995
Design, build, automation and launch
Managed service
£199/month
Hosting, maintenance, monitoring & support
- Premium website, up to six core pages
- Smart enquiry forms with budget, location and timeframe
- Automatic acknowledgements and owner notifications
- Simple enquiry pipeline and quote follow-ups
- Analytics, SEO foundations and Google Business Profile tune-up
- Hosting, maintenance, monitoring and support each month
- Proposed launch prices, confirmed in writing in your proposal. Prices may change.
- Applicable VAT, external software usage, messaging charges and advertising budgets may be additional.
- The managed service is proposed on an initial 12-month agreement, with full terms disclosed before you sign.
Optional: Premium Projects Growth™ — from £495/month
Focused local SEO or Google Ads management. Advertising spend is separate.
08Optional add-on
Premium Projects Growth™
From£495/month + ad spend
- Local SEO improvements
- Google Ads management
- Conversion tracking
- Campaign optimisation
- Lead quality reporting
- Monthly performance reviews
- Advertising spend is paid separately and is not included in the management fee.
- We don't promise a set number of leads, rankings, sales or revenue — no one honestly can.
0921-Day Launch & System Confidence Guarantee
Built properly. Launched with confidence.
We're confident in how we work, so we put our timeline and our testing in writing.
Launch within 21 days
Once we've received your complete onboarding materials, account access and the approvals we need, we aim to launch within 21 calendar days.
Your first month on us if we're late
If a delay is solely our responsibility, your first month of managed-service fees is waived, subject to your written agreement.
Tested before handover
We test every agreed automation before handover and correct qualifying defects without additional labour charges during the first 30 days.
Guarantee conditions
- The 21-day timeline starts when complete onboarding materials, account access and necessary approvals have been received.
- The fee waiver applies only where a delay is solely our responsibility — waiting on content, third-party services or changes to the agreed scope, for example, would not be.
- Qualifying defects relate to the agreed functionality; new features and scope changes are handled separately.
- Full guarantee terms are set out in your written agreement.
Not included
- Professional photography or video
- Extensive copywriting beyond your core pages
- Pages or features beyond the agreed scope
- Advertising budgets (Google Ads, Meta and similar)
- Third-party software usage and messaging charges
- Applicable VAT
If you need any of these, we’ll quote before any work starts.
10Questions
The details, answered.
Which software do you use for the pipeline and automations?
We choose reliable, well-supported tools that suit the size of your business, and we explain the choice before setup. Where a third-party service has its own usage or messaging charges, we tell you up front — those may be additional to our fees.
Will automated messages sound robotic?
They shouldn't. We write acknowledgements and follow-ups in your tone of voice, keep them short, and you approve every message before launch. Customers get a prompt, professional reply; you still have the real conversations.
Can I turn off or change a follow-up?
Yes. Follow-ups stop automatically when you move an enquiry forward in your pipeline, and small changes to wording or timing can be made as part of your monthly content edits.
Is the enquiry data stored securely?
Enquiry data is stored with access limited to you and us, and handled in line with UK GDPR. We agree sensible retention periods with you and can delete records on request.
What's not included?
Professional photography, extensive copywriting, pages beyond the agreed scope, advertising budgets, and third-party software or messaging charges. If you need something extra, we'll quote for it before any work starts.
What does the monthly fee cover?
The £199/month managed service covers hosting, SSL, routine maintenance, automation monitoring, fixes for defects against the agreed scope, up to 30 minutes of small content edits each month, basic enquiry reporting and ongoing technical support. External software usage, messaging charges and advertising budgets may be additional.
Do you guarantee more customers?
No — and be wary of anyone who does. Results depend on your market, pricing, reputation and how quickly you respond. What we stand behind is the work we control: our 21-Day Launch & System Confidence Guarantee covers our launch timeline and the testing of your automations.
Do I have to sign a contract?
Yes. Setup and the managed service are covered by a written agreement, with a proposed initial term of 12 months for the managed service. It sets out exactly what's included, what isn't and what happens at the end of the term, so there are no surprises.
Your next customer will look you up. Make it count.
Let's make sure your online presence reflects the quality of the business you've built.